Service Center
A/S Notice
Service Center A/S Notice    Share

■ AS reception information

▶ AS Check for product abnormalities before application
   Use the instruction manual and the frequently asked question board on the homepage to check if it is a malfunction due to inexperience.

▶ Must be sent by courier Please send the customer information (name, contact information, address) enclosed .(If customer information is not included, the AS processing period will be delayed.)

▶ Where to send the package
    Adress : MIRICO A/S Team, 9th Floor, Jungang Ilbo Building, 30, Dongsan-ro, Danwon-gu, Ansan-si, Gyeonggi-do
    Tel : 031-492-1697

▶ AS Fare Criteria Guidelines
    AS is free of charge within the warranty period, and after the warranty period, AS will be charged technical fees and parts replacement fees according to the contents of the AS.
    If there is an AS charge, we will inform you of the procedures and costs in advance.

▶ Guidelines for claiming delivery fees
    Within Quality Assurance Period : Our company will pay for the delivery fee.
    After Quality Assurance Period: The customer will be charged with the delivery fee.

※ Even within the warranty period, the customer is responsible for the following:

     1) In case of failure due to user negligence → Repair fee + round trip delivery fee charged
     2) In the case of failure due to inexperience in use → round trip delivery charge